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Have questions about our woodworking machine or metal pressing machine? Our team is ready to help you find the perfect solution.
Contact Information
Headquarters
No.3-5, East Road, Industrial Park, Shunde District, Foshan City,China
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How Can We Help You?
Choose the department that best fits your needs
Our Location
Visit Our Headquarters
Located in Foshan’s Shunde District, easily accessible from major transportation hubs
Transportation
1 hour from Baiyun Airport by Taxi
2 hours from Baiyun Airport by Metro Line 3 (Guangjiao Station)
2 hours from Baiyun Airport by Metro Line 3 (Guangjiao Station)
Foshan Headquarters
No.3-5, East Road, Industrial Park, Shunde District, Foshan City,China
Business Hours
Mon – Fri: 8:30 AM – 5:30 PM
Sat – Sun: Closed
(China Standard Time, UTC+8)
Frequently Asked Questions
Rapid solutions and clear commitments for our global manufacturing partners.
01
How fast can I get a custom quote for my machinery requirements?
At HYG, we understand that time is money in industrial manufacturing. Once you submit your inquiry—ideally with your CAD drawings or factory layouts—our engineering team will evaluate your needs and provide a detailed technical proposal and precise quotation within 12 to 24 hours. For urgent projects, our WhatsApp support is available 24/7.
02
Can we visit your manufacturing facility before making a purchase?
Absolutely. We warmly welcome global partners to book a live factory tour at our headquarters in Foshan, China. If international travel is currently inconvenient, we offer scheduled live video tours. Our team will walk you through our assembly lines, showcase our quality control processes, and demonstrate the equipment in real-time.
03
Do you offer sample testing or trial cuts for your equipment?
Yes, seeing is believing. Whether you are investing in our high-precision CNC routers, edge banders, or metal processing machines, you can send us your material samples or design files. We will run a live trial cut and provide you with high-resolution, unedited videos and final product photos to ensure the machine meets your exact tolerance standards.
04
Do you ship internationally, and how is the machinery packaged?
As an expert international trade company, we seamlessly ship to major seaports across all five continents. Every piece of HYG machinery is vacuum-sealed for rust prevention and securely packed in heavy-duty, fumigation-free wooden cases reinforced with steel frames. We guarantee your equipment arrives in pristine condition, ready for deployment.
05
What level of after-sales service and technical support do you provide?
Quality is the bridge, and service makes it unbreakable. We offer lifetime technical support for all HYG machines. Your purchase includes a comprehensive standard warranty, complete English operation manuals, and detailed video tutorials. Our engineering team provides 24/7 online troubleshooting, and we can dispatch technicians to your facility for on-site installation and operator training.
06
Can you design a customized production line for my specific factory?
Yes. Beyond supplying standard standalone machines, HYG specializes in deep process consultation. Whether you are upgrading a custom furniture plant or a metalworking facility, our experts will analyze your production goals, floor plan, and budget to design and deliver a fully automated, high-efficiency production line.